Privacy, Terms & Returns

Last Updated: 03/06/2025

1. Privacy Policy

This website is operated by Landmark Legends. Our website address is: https://www.landmark-legends.co.uk.

What Personal Data We Collect and Why

We only collect personal data when you:

  • Place an order
  • Contact us through forms
  • Subscribe to our newsletter
  • Leave a comment or review

This may include your name, email address, postal address and order history. We use this data to fulfil your order, respond to enquiries and improve our service. We also collect anonymised data through cookies and analytics tools to understand how visitors use our site.

Media Uploads

If you upload images (e.g. for reviews or submissions), please avoid including embedded location data (EXIF GPS), as others may download and extract this information.

Cookies

This website uses cookies to:

  • Store preferences
  • Improve user experience
  • Track site usage via analytics (e.g. Google Analytics)

You can disable cookies via your browser settings. By using this site, you consent to our use of cookies.

Embedded Content

Pages may include embedded content (e.g. YouTube videos, Google Maps). These behave exactly as if you had visited the external website and may collect data, use cookies, and track your interaction.

How Long We Retain Your Data

We retain customer order data for administrative and legal purposes. Comments or reviews are stored indefinitely unless removed by you or the site admin.

Your Rights

You can request a copy of the personal data we hold about you, or ask us to delete it, by emailing us at matt@landmark-legends.co.uk.

2. Terms & Conditions

By using this website or placing an order, you agree to the following terms:

  • All content on this site is the intellectual property of Landmark Legends and may not be reproduced without permission.
  • Prices, product details and shipping times are subject to change without notice.
  • Orders are processed securely via WooCommerce.
  • We only ship within the UK at this time. For international orders, please purchase via Amazon.
  • We reserve the right to refuse or cancel any order.

3. Returns & Refunds Policy

We accept returns within 30 days of delivery. To be eligible:

  • Items must be unused, in their original condition, and in the original packaging.
  • Proof of purchase is required.

Non-Returnable Items:

  • Gift cards
  • Downloadable or digital products
  • Used or personalised items

To arrange a return, email us at matt@landmark-legends.co.uk for return instructions.

Please note: customers are responsible for the cost of return postage, unless the item is faulty or damaged.

Refunds

Once your return is received and inspected, we’ll notify you of the outcome and process your refund to the original payment method within 7–10 working days. If you haven’t received your refund:

Exchanges

We only replace items if they are defective or damaged. If you’d like to exchange an item, email us at matt@landmark-legends.co.uk. Customers are responsible for return postage costs for exchanges.

4. Cookie Notice

This website uses cookies to enhance your experience and analyse traffic. You can manage or delete cookies in your browser settings. By continuing to browse this site, you consent to our use of cookies.

5. Contact

For any questions related to privacy, orders, or returns, contact matt@landmark-legends.co.uk.

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